She has fewer complaints, but she has less energy.

These two words have attained the level of FAQ! (Rrequently Asked Question), although the distinction between them does not seem difficult. When making a comparison between quantities we often have to make a choice between the words fewer and less. Generally, when we're talking about countable things, we use the word fewer; when we're talking about measurable quantities that we cannot count, we use the word less. "She had fewer chores, but she also had less energy." The managers at our local Stop & Shop seem to have mastered this: they've changed the signs at the so-called express lanes from "Twelve Items or Less" to "Twelve Items or Fewer." We do, however, use less when referring to statistical or numerical expressions: It's less than twenty miles to Dallas. He's less than six feet tall. Your essay should be a thousand words or less. We spent less than forty dollars on our trip. The town spent less than four percent of its budget on snow removal. In these situations, it's possible to regard the quantities as sums of countable measures.